Job Summary:

We are seeking a dynamic and professional Front Office Executive to be the first point of contact for visitors and clients. This role is ideal for someone who is organized, detail-oriented, and enjoys managing administrative tasks while providing excellent customer service. The Front Office Executive will play a key role in ensuring smooth office operations and creating a welcoming environment for guests, visitors, and employees.

Key Responsibilities:

• Greet and welcome visitors, ensuring a friendly and professional experience.
• Answer and direct phone calls in a polite and efficient manner.
• Handle all front-office duties, including managing the reception area, handling incoming and outgoing mail, and maintaining office supplies.
• Schedule and coordinate meetings and appointments for staff and management.
• Ensure the front desk area is clean, organized, and well-maintained.
• Provide administrative support such as preparing documents, reports, and correspondence.
• Maintain and update client records, visitor logs, and office filing systems.
• Assist with basic HR tasks, including managing employee attendance and preparing onboarding materials.
• Manage office security protocols, including ensuring access control and visitor registration.
• Collaborate with other departments to ensure smooth communication and operation.

Required Skills and Qualifications:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work well under pressure and handle stressful situations with professionalism.
• Strong interpersonal skills and the ability to maintain confidentiality.
• A customer-service-oriented attitude and a positive demeanor.
• Time management and prioritization skills.
• Attention to detail and high accuracy in work.

Experience:

• Previous experience in a front office or customer service role is preferred but not mandatory.
• Experience with office administration, call handling, and appointment scheduling is an advantage.
• Knowledge of office software and communication tools is beneficial.

Working Hours:

• Full-time position: 9:00 AM to 6:00 PM, Monday to Friday.
• Occasional weekend work may be required for special events or urgent tasks.

Knowledge, Skills, and Abilities:

• Ability to manage multiple tasks and prioritize effectively.
• Strong problem-solving skills and the ability to think on your feet.
• Ability to build relationships with clients, visitors, and team members.
• Familiarity with office equipment such as printers, scanners, and fax machines.
• Knowledge of office procedures and protocol.
• Capable of adapting to different working environments and tasks.

Benefits:

• Competitive salary and performance-based incentives.
• Health and wellness benefits.
• Paid time off (vacation, sick days, and public holidays).
• Opportunity for career growth and development within the company.
• Employee referral bonuses.
• Friendly and collaborative work environment.

Why Join HR Service Jobs?

HR Service Jobs offers a vibrant and supportive environment where your contributions are valued. Joining our team means being part of a company committed to excellence, customer satisfaction, and professional growth. You will have the opportunity to build valuable skills, gain experience in a fast-paced industry, and work alongside a team of experts in the field.

How to Apply:

If you are passionate about customer service, enjoy a fast-paced environment, and meet the qualifications for this role, we encourage you to apply! Please send your resume and a cover letter detailing your interest and experience to us or apply through our online job portal. Only shortlisted candidates will be contacted for interviews.