NGO Communications Officer

Job Description

Job Summary

Voices4Change is a leading non-governmental organization committed to amplifying the voices of marginalized communities and advocating for social justice, equality, and sustainable development. We are seeking a dynamic and experienced Communications Officer to join our team and play a pivotal role in shaping our narrative, enhancing our brand presence, and fostering meaningful engagement with stakeholders, partners, and beneficiaries. The ideal candidate will be passionate about social impact, creative in communication strategies, and adept at delivering compelling messages across various platforms to inspire action and support.

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Key Responsibilities

• Develop and implement comprehensive communication strategies aligned with organizational goals and campaigns.


• Create, edit, and manage content for websites, newsletters, social media platforms, press releases, reports, and other communication materials.


• Build and maintain relationships with media outlets, journalists, and influencers to secure coverage and enhance visibility.


• Coordinate internal and external communication to ensure consistent messaging across teams, partners, and beneficiaries.


• Monitor communication effectiveness through metrics, analytics, and feedback; refine strategies to optimize impact.


• Organize events, workshops, and public awareness campaigns to amplify Voices4Change’s mission.


• Provide media training and support to staff and partners to ensure clarity and confidence in messaging.


• Support crisis communication efforts and manage reputation risks with tact and professionalism.


• Collaborate with fundraising and program teams to design communication tools that support donor engagement and project implementation.

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Required Skills and Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Development Studies, or a related field.


• Minimum of 3-5 years of experience in communications, preferably in the NGO or social sector.


• Excellent writing, editing, and proofreading skills with attention to detail.


• Strong storytelling ability with experience in creating engaging content tailored to diverse audiences.


• Proficiency in social media management, content creation tools, and digital marketing platforms.


• Experience in media relations, campaign planning, and event coordination.


• Ability to work independently and collaboratively in a fast-paced environment.


• Familiarity with issues related to human rights, gender equality, community development, or public health is a plus.

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Experience

• Demonstrable experience in designing and executing communication strategies that increase organizational reach and stakeholder engagement.


• Experience in working with cross-functional teams including fundraising, advocacy, program implementation, and external partners.


• Proven ability to write grant proposals, reports, and promotional materials that align with donor expectations and institutional goals.


• Hands-on experience with analytics tools to measure communication outcomes and adapt strategies accordingly.

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Working Hours

• Full-time position (40 hours per week).


• Flexibility required to attend events, respond to urgent communications, and coordinate with international partners across different time zones.


• Occasional weekend or evening work may be necessary depending on campaign schedules.

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Knowledge, Skills, and Abilities

• Strategic thinking with the ability to translate complex ideas into accessible messages.


• Exceptional interpersonal skills and cultural sensitivity to engage diverse communities.


• Project management capabilities to coordinate timelines, deliverables, and stakeholder communication.


• Adaptability in handling feedback, shifting priorities, and unforeseen challenges.


• Ethical judgment, discretion, and professionalism in managing sensitive information.


• Technical proficiency in communication software, video editing, graphic design tools, and analytics platforms.

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Benefits

• Competitive salary and performance-based incentives.


• Health insurance and wellness programs.


• Opportunities for professional development and training.


• Supportive, inclusive, and mission-driven work environment.


• Networking opportunities with global partners and advocacy networks.


• Flexible work arrangements and work-from-home options where applicable.

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Why Join

At Voices4Change, you will be at the forefront of transformative social movements, driving narratives that matter and creating platforms for change. We are committed to empowering communities and amplifying unheard voices through strategic communication and advocacy. Joining our team means being part of a passionate, creative, and purpose-driven organization where your skills can make a tangible difference in people’s lives.

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How to Apply

Interested candidates are invited to submit their CV, a cover letter highlighting relevant experience, and samples of past communication work to us with the subject line Application – NGO Communications Officer. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.

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Job Details