Walk-in Drive in Bangalore for Customer Support Executives – Freshers Welcome

Job Title: Customer Support Executive (Voice / Chat)

Location: Bangalore – Onsite

Job Type: Full-Time | Immediate Joiners Preferred

Salary: ₹18,000 – ₹28,000/month (in-hand) + Incentives

Experience: Freshers & Experienced (0–2 years)

Job Summary:

We are hiring Customer Support Executives for a reputed client in Bangalore. This is a walk-in opportunity for freshers or graduates looking to start their career in BPO/customer care.

Eligibility Criteria:

• Educational Qualification: 12th Pass / Graduate / Diploma
• Languages: Good communication in English; regional languages (Kannada, Hindi, Tamil, Telugu) are a plus
• Computer Basics: Typing speed ≥ 25 WPM, basic email/chat knowledge
• Shifts: Day and rotational shifts available (based on client process)
• Age Limit: 18 to 30 years

Job Responsibilities:

• Handle customer queries via voice or chat (inbound/outbound)
• Provide accurate information on products/services
• Register complaints and follow-up for resolution
• Maintain call logs, CRM entries, and meet KPIs
• Ensure a professional and friendly customer experience

Perks & Benefits:

• Fixed salary + performance-based incentives
• 5–6 days working, with rotational offs
• Paid training provided
• PF + ESI + Bonus applicable
• Opportunity to move into Team Leader / Quality / Support roles

Documents to Carry:

• Resume
• Govt. ID proof (Aadhaar, PAN)
• 1 passport-size photo
• Educational certificates (photocopies)

Note: No consultancy fees. Direct walk-in interviews with spot offers for eligible candidates.