Customer Care Executive – 12th Pass Job in Delhi – Voice Process BPO Hiring

Job Description

Job Title: Customer Care Executive – Voice Process (BPO)

Job Type: Full-Time / On-Site

Location: Delhi (Multiple Locations – Janakpuri, Laxmi Nagar, Connaught Place, etc.)

Qualification: Minimum 12th Pass

Experience: Freshers & Experienced Candidates Welcome

Joining: Immediate – Walk-in/Telephonic Interview

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Job Summary:

We are hiring Customer Care Executives for leading BPO companies in Delhi for Voice Process (Inbound & Outbound). If you have good communication skills and are looking to build a career in customer service, this is your chance. 12th pass candidates can apply – no prior experience required.

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Key Responsibilities:

• Handle customer calls professionally and resolve queries


• Provide product/service information clearly and accurately


• Maintain call logs and update CRM systems


• Follow scripts and company procedures during customer interaction


• Meet daily/weekly call quality and performance targets

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Eligibility & Skills Required:

• Minimum qualification: 12th pass


• Good verbal communication in Hindi and/or English


• Basic computer knowledge


• Willing to work in shifts (Day/Night shifts based on process)


• Positive attitude and customer-friendly behavior

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Job Details:

• Process Type: Voice (Inbound / Outbound / Domestic / International)


• Work Environment: Office-based, supportive team environment


• Languages Required: Hindi (Mandatory); English (Optional for domestic process)


• Shift Timings: Rotational shifts / Day shift available for female candidates

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Salary & Benefits:

• ₹10,000 – ₹18,000/month (based on experience and process)


• Monthly incentives and performance bonuses


• Paid training provided


• PF + ESI (as per company policy)


• Weekly off and national holidays as per company calendar


• Growth opportunities to Team Lead/Senior CCE roles

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Who Can Apply:

• Freshers, 12th pass, undergraduates, or dropouts


• Male/Female candidates (18–35 years)


• Local Delhi NCR residents preferred


• Candidates looking for stable, long-term BPO jobs

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How to Apply:

Send your Name + Age + Location + “BPO Voice Job Delhi” via WhatsApp or Call to us. Walk-in interview locations and time slots will be shared. Immediate joining available!

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Job Details