Remote Apple Training Specialist – User Education And Product Demos

Job Description

Job Title: Remote Apple Training Specialist – User Education & Product Demos

Location: Remote (Global – India, USA, Canada, UK & more)

Job Type: Full-Time / Part-Time

Experience Level: Mid-Level

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Job Overview

Apple is seeking dynamic and engaging individuals to join its team as Remote Training Specialists. In this customer-facing education role, you will train Apple users online through virtual sessions, product walkthroughs, and feature demos — helping them get the most out of their devices and services.

This position is ideal for those with a passion for technology, teaching, and providing excellent user experiences.

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Key Responsibilities

• Deliver interactive, virtual training sessions to customers, covering Apple products and services (iPhone, iPad, Mac, iCloud, etc.)


• Conduct live or pre-recorded product demos for individual users, small groups, or business clients


• Educate users on device setup, key features, security, and integration with Apple’s ecosystem


• Translate technical concepts into simple, easy-to-follow instructions


• Gather feedback and help improve Apple’s educational content


• Collaborate with AppleCare, Sales, and Marketing teams to ensure consistent messaging

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Qualifications and Requirements

• Bachelor's degree or equivalent experience in education, communication, or tech fields


• 2+ years of experience in training, teaching, or product demonstrations (preferred)


• Excellent communication and presentation skills (English fluency required)


• Strong knowledge of Apple devices, apps, and ecosystems


• Comfortable with screen sharing, webinars, and virtual platforms (Zoom, WebEx, etc.)


• Reliable internet connection and quiet, professional home setup


• Ability to adapt to various learning styles and user skill levels

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Benefits

• Competitive pay with performance bonuses


• Remote-first role with flexible hours


• Paid training and continuous learning support from Apple


• Employee discounts on Apple products and services


• Opportunities to grow into product specialist, education lead, or corporate trainer roles


• Inclusive, people-first workplace culture

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Job Details