Customer Service Executive - Entry Level Support Role

Mphasis

Full-time Onsite India

Job Description

Are you a fresher looking to start your career in customer service? We are hiring Customer Service Executives for an Entry-Level Support Role. This is a great opportunity to build communication skills, work with top brands, and grow professionally in a supportive environment.

Key Responsibilities

  • Handle customer queries via chat, email, or phone (as per process)

  • Provide accurate and timely solutions to customer issues

  • Maintain records of customer interactions and transactions

  • Follow communication guidelines and standard operating procedures

  • Collaborate with internal teams for issue resolution when required

Qualifications

  • 12th Pass / Graduate in any discipline (Freshers welcome)

  • Good communication skills – written and verbal

  • Basic computer knowledge and typing skills

  • Ability to stay calm and professional under pressure

  • Willingness to work in shifts (rotational, if required)

Job Details

  • Job Type: Full-time, Fresher

  • Pay: ₹12,000 – ₹20,000 per month (depending on process)

  • Location: Work From Home / Office (based on availability)

  • Schedule: Rotational shifts / Day shifts

  • Supplemental Pay: Incentives + Attendance Bonus

Why Join Us

This opportunity is perfect for candidates looking for customer support jobs, fresher-friendly roles, or entry-level BPO careers. You will receive full training, ongoing support, and a chance to grow in a customer-focused environment.

Apply now and begin your journey as a Customer Service Executive!

Job Details

Salary $10 – $20 / hour
Job Type Full-time
Work Mode Onsite
Location Mangaluru, Karnataka
Bengaluru, Karnataka
Apply Before May 20, 2026
Important: We never charge any fee at any stage of the hiring process. If anyone asks for money, report it to support@freelanceshop.org.