Haptik, a global leader in conversational AI and chat automation, is seeking a talented Data Scientist to join our AI and Machine Learning team. The ideal candidate will leverage data-driven insights, develop advanced algorithms, and contribute to building intelligent systems that enhance customer experiences. This role requires a strong foundation in statistical modeling, machine learning, and natural language processing (NLP), combined with a passion for innovation and problem-solving.
Key Responsibilities
Design, implement, and optimize machine learning models for NLP, recommendation engines, predictive analytics, and other AI-driven solutions.
Conduct data exploration, preprocessing, and feature engineering on large-scale datasets.
Collaborate with cross-functional teams including product, engineering, and business intelligence to translate business requirements into AI solutions.
Evaluate model performance, perform hyperparameter tuning, and deploy models into production environments.
Continuously research and apply state-of-the-art machine learning and AI techniques.
Generate actionable insights from data to support strategic decision-making.
Mentor junior data scientists and contribute to building best practices in AI and ML development.
Required Skills and Qualifications
Master’s or Bachelor’s degree in Computer Science, Data Science, Statistics, Mathematics, or a related field.
Strong proficiency in Python, R, or similar programming languages for data analysis and model development.
Hands-on experience with machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.
Expertise in NLP, deep learning, and statistical modeling techniques.
Experience with data visualization tools like Tableau, Power BI, or Matplotlib/Seaborn.
Knowledge of cloud platforms (AWS, GCP, Azure) and big data tools (Hadoop, Spark) is a plus.
Strong problem-solving skills and ability to work with complex datasets.
Experience
Minimum 2–5 years of professional experience in data science, AI, or ML roles.
Proven track record of developing and deploying machine learning models in real-world applications.
Experience in conversational AI, recommendation systems, or predictive analytics is highly desirable.
Working Hours
Full-time role, typically Monday to Friday.
Flexibility for hybrid or remote working arrangements may be available depending on team requirements.
Knowledge, Skills, and Abilities
Strong analytical and critical thinking abilities.
Excellent communication and collaboration skills to convey complex technical concepts to non-technical stakeholders.
Ability to manage multiple projects and deliver high-quality results under tight deadlines.
Adaptability to emerging technologies and AI trends.
Detail-oriented with a commitment to producing accurate, scalable, and reproducible results.
Benefits
Competitive salary and performance-based incentives.
Comprehensive health, wellness, and insurance plans.
Opportunities for professional development, certifications, and training in AI and ML.
Flexible working hours and remote work options.
Dynamic and inclusive company culture with access to cutting-edge AI projects.
Why Join Haptik?
Work at the forefront of conversational AI innovation with a global impact.
Collaborate with a team of passionate, highly skilled AI professionals.
Be part of a fast-growing tech company that values creativity, learning, and career growth.
Opportunity to influence AI products that touch millions of users worldwide.
How to Apply
Submit your updated resume and a cover letter highlighting your AI/ML projects and experience via Haptik’s careers page.
Shortlisted candidates will be invited for technical interviews and practical assessments.