Waiter / Server / Receptionist - Train as a Flight Attendant

Job Overview

Location
Ferndale, Michigan, United States
Job Type
Full Time

Additional Details

Job ID
8865
Job Views
99

Job Description

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Job Summary

American Airlines is seeking enthusiastic and customer-focused individuals to join our team as Waiters, Servers, or Receptionists who are interested in transitioning to a Flight Attendant role. This unique opportunity allows you to gain valuable skills in hospitality and customer service while preparing for a rewarding career in aviation. You will be the face of our brand, providing exceptional service to our passengers and ensuring their journey is memorable from the ground up.

Key Responsibilities

  • Customer Service Excellence: Deliver outstanding service to guests by anticipating their needs, addressing inquiries, and providing personalized attention.
  • Food and Beverage Service: Take orders, serve food and drinks, and ensure a high standard of cleanliness and presentation in dining areas.
  • Reception Duties: Manage check-ins and reservations, assist with guest inquiries, and provide information about services and facilities.
  • Collaboration: Work closely with kitchen staff and other team members to ensure efficient service and a seamless guest experience.
  • Training Preparation: Engage in training programs to develop the necessary skills for a Flight Attendant role, including safety protocols, emergency procedures, and customer service excellence.

Required Skills and Qualifications

  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Excellent problem-solving abilities and a proactive approach to customer service.
  • Attention to detail and a commitment to delivering high-quality service.
  • Flexibility to work various shifts, including weekends and holidays.

Experience

  • Previous experience in a customer-facing role such as a waiter, server, or receptionist is preferred but not required.
  • Experience in the hospitality or service industry is a plus.
  • A passion for travel and an interest in pursuing a career in aviation.

Working Hours

  • Full-time and part-time positions available, with flexible scheduling options.
  • Must be willing to work evenings, weekends, and holidays as needed.

Knowledge, Skills, and Abilities

  • Strong organizational skills and the ability to prioritize tasks effectively.
  • Familiarity with food safety and hygiene regulations.
  • Basic computer skills for managing reservations and guest information.
  • A genuine desire to create positive experiences for customers.

Benefits

  • Competitive salary and performance-based incentives.
  • Comprehensive training programs to support your transition to a Flight Attendant role.
  • Opportunities for career advancement within the company.
  • Employee discounts on travel and other services.
  • Health, dental, and retirement benefits for full-time employees.

Why Join

At American Airlines, we believe in fostering a culture of inclusivity and teamwork. You will be part of a dynamic team that is dedicated to providing exceptional service and creating memorable travel experiences. We invest in our employees growth and development, offering opportunities for advancement and training in a variety of roles within the airline industry.

How to Apply

If you are ready to embark on an exciting career journey with American Airlines, please submit your resume and a cover letter detailing your interest in the Waiter/Server/Receptionist position and your aspirations to become a Flight Attendant. Applications can be submitted through our careers page.


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